Last updated: June 29, 2026

Privacy Policy

FuturePlay VR uses this website and related event tools to manage VR event registration, queue updates, operator workflows, payments, customer support, and event communications.

Information we collect

We may collect information you provide during event registration, including name, phone number, event selection, player details, age bucket, guardian or dependent information where applicable, consent acknowledgments, game preferences, and support messages.

SMS communications

FuturePlay VR may send session-related text messages, including registration links, queue updates, turn notifications, cancellation options, and post-experience surveys. Message frequency varies, typically 1–6 messages per event/session. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for help.

Payments

Paid event experiences may be processed through third-party payment providers. FuturePlay VR does not intentionally store full payment card numbers in the application.

Media consent

Some events may ask for optional photo, video, or marketing consent. Media consent choices may depend on age, guardian acknowledgment, event rules, and applicable eligibility requirements.

How we use information

We use information to operate event queues, verify attendance, manage VR sessions, communicate with guests, support event staff, process payments, improve event operations, and maintain safety and compliance records.

Service providers

We may use service providers for hosting, authentication, SMS delivery, payment processing, analytics, email, and operational tooling. These providers process information as needed to support the services they provide.

Data retention

We retain event and operational records for as long as reasonably necessary to provide services, support customers, maintain business records, resolve disputes, and comply with legal obligations.

Children and dependents

FuturePlay VR events may allow minors to participate with appropriate guardian acknowledgment and event-specific eligibility rules. We collect only the information needed to operate the event experience and related safety or consent workflows.

Contact

For privacy questions, contact FuturePlay VR through the contact method listed on the website or your event materials.

This policy is a practical operating policy and should be reviewed by legal counsel before relying on it as final legal advice.